CRM Compliance & Rep Activity Enforcement for Pharma Sales
Rep touchpoints and follow-up cadence drive HCP engagement — but without enforcement, windows get missed and relationships cool. PaceAudit monitors every record in your CRM against your SOP and fires Slack, Teams, or email nudges when a follow-up window is missed. No manual audits. Just rhythm.
Why pharma teams use PaceAudit
Your CRM has a timestamp for every rep activity. When a record sits idle past your defined cadence, PaceAudit triggers a broadcast: the rep gets a nudge, and managers get visibility. Touchpoints don't slip; they get escalated. One recovered relationship or script often pays for PaceAudit for the year.
Connect HubSpot (other CRMs coming soon), upload your rep playbook, and every record is monitored automatically. Run it against your last quarter — see where follow-up slipped.
FAQ — Pharma sales & CRM compliance
How does PaceAudit enforce pharma rep activity in the CRM?
PaceAudit connects via OAuth and syncs contacts, opportunities, and activity. It compares last activity dates to your SOP rules. When a follow-up window is missed, it fires escalating alerts via Slack, Teams, SMS, or email.
Can we set different cadence by territory or product?
Yes. Rules are configurable per stage and record type. Define the touchpoint windows that matter for your team; PaceAudit monitors and escalates only when your SOP is violated.
Does PaceAudit track compliance and recovered engagement?
Yes. The dashboard tracks violations, compliance scores per rep, and can attribute recovered pipeline to PaceAudit-triggered nudges when deals close after a nudge.